# After upgrading all QR codes disappeared....

**URL:** <https://community.the-qrcode-generator.com/t/after-upgrading-all-qr-codes-disappeared/1184>\
**Category:** Support\
**Created:** [June 16, 2025, 5:04pm UTC](https://community.the-qrcode-generator.com/t/after-upgrading-all-qr-codes-disappeared/1184 "2025-06-16T17:04:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dina.beck](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@dina.beck](https://community.the-qrcode-generator.com/u/dina.beck)\
**Post date:** [June 16, 2025, 5:04pm UTC](https://community.the-qrcode-generator.com/t/after-upgrading-all-qr-codes-disappeared/1184/1 "2025-06-16T17:04:06Z")

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We upgraded to the $60/year plan on 3/10. Today, 6.16, when I logged in there are no codes saved and it said we were in a trial that was expiring and had to upgrade. I paid (again?) and still do not see any of our codes!

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**Author:** ![g3zer0](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.the-qrcode-generator.com/g3zer0/32/57_2.png) [@g3zer0](https://community.the-qrcode-generator.com/u/g3zer0)\
**Post date:** [June 16, 2025, 5:35pm UTC](https://community.the-qrcode-generator.com/t/after-upgrading-all-qr-codes-disappeared/1184/2 "2025-06-16T17:35:21Z")

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Hey @dina.beck thanks for reaching out to our Community. We’ve also read a separate email received through our Support channel, and addressed your concern related to logging into two different emails.

We’re marking this matter closed and if there’s anything you need, please let us know.

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**Author:** ![g3zer0](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.the-qrcode-generator.com/g3zer0/32/57_2.png) [@g3zer0](https://community.the-qrcode-generator.com/u/g3zer0)\
**Post date:** [June 16, 2025, 5:35pm UTC](https://community.the-qrcode-generator.com/t/after-upgrading-all-qr-codes-disappeared/1184/3 "2025-06-16T17:35:25Z")

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