Issue with Expired QR Code – Urgent Assistance Needed

Support
1

Dear Support Team,

Greetings.

A QR Code generated via your website has stopped working after approximately two weeks and now displays the following error message:

“Oops, This QR code is no longer active.”

Unfortunately, this QR Code has already been printed on our product packaging and distributed.

We would like to ask if there is any way to reactivate the link or prevent it from expiring.

Your assistance in this matter would be greatly appreciated.

Best regards,
[Miss Kashani]

2

Hey @Eli_Kashani_Eliseo thanks for sharing your concern with the community! QR codes are associated with a subscription. Please send us your QR code image via chat The QR Code Generator or via email at support@the-qrcode-generator.com. We’ll be happy to check the status of the account associated with it.